Return & Refund Policy – Elite Decor

At Elite Decor, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.

🔄 Returns

• Returns are accepted within 7 days of receiving your order.
• The item must be unused, undamaged, and in its original packaging.
• Customers must provide proof of purchase or order details when requesting a return.

❌ Non-Returnable Items

The following items are not eligible for return:

• Products damaged due to misuse or mishandling.
• Items returned without original packaging.
• Customized or special-order products (if applicable).

💰 Refunds

• Once the returned item is received and inspected, we will notify you about the approval status of your refund.
• Approved refunds will be processed within 5–7 business days.
• Refunds will be issued through the original payment method or bank transfer, depending on the order type.

🔁 Damaged or Incorrect Items

• If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
• Please share clear photos of the product and packaging for verification.
• After verification, a replacement or full refund will be provided at no additional cost.

🚚 Return Shipping

• If the return is due to our mistake (wrong or damaged item), Elite Decor will cover the return shipping cost.
• For other return requests, the customer may be responsible for return shipping charges.

📞 Contact Us

For any return or refund inquiries, please contact us:

📱 WhatsApp: +92 342 7390617
📧 Email: support@elitedecor.store

Elite Decor reserves the right to update this policy at any time without prior notice. 🏡✨